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Patient Rights, Complaints and Medical Records

Texas law requires licensed behavioral health providers to inform patients of their rights regarding complaints and access to records.

Filing a Complaint

If you have concerns about your mental health services, you have the right to file a complaint. You may first choose to discuss concerns directly with your provider. You also have the right to file a complaint with the state regulatory authority at any time.

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Texas Behavioral Health Executive Council (BHEC)
333 Guadalupe Street, Suite 3-900, Austin, TX 78701
(512) 305-7700
https://bhec.texas.gov

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Complaints may be submitted online or by mail. Filing a complaint will not affect your right to receive services.

Copyright © 2024 Hopes for Healing Counseling and Consulting, PLLC.
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No Surprises Act

Notice of Privacy Practices

You have the right to receive a Good Faith Estimate of what your services may cost.

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516 Sul Ross Street

Houston, Texas 77006

Phone: (281) 697-6064

Email: info@hopesforhealing.com

This practice does not discriminate based on age, gender, gender identity, sexual orientation, race, ethnicity, religious preference, disability, parental status, relationship status, or any other aspect of clients, colleagues, employees (past, present, or future), or any other individual or group with which we have contact. For questions regarding discrimination, indirect or direct, please contact our practice at the email or telephone number above.

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